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General Manager Job - International

Job Title: General Manager

Region: International

Salary: £80,000 pa plus expat package, Erbil, Iraq

General Manager Job Description

5 Star Hotel Manager - Erbil – Iraq
The Package
Excellent Salary circa $70,000 to $80,000 pa plus all inclusive expat benefits

The Company
Our client operates an 5 Star Hotel that prides itself on its passion for hospitality and its love of detail. They are opening a new 5 Star property in Erbil and are keen to employ a Hotel Manager with the same passion for quality.
The role
Direct and manage a 5 stars hotel with 300 luxury rooms and suits.
Planning, organizing and directing all aspects of the hotel day-to-day operations, activities and services including:
Guest relations (Meeting and greeting customers, guest service delivery, dealing with customer requests; complaints and comments, increase guest satisfaction);
Front desk (reception, concierge, reservations),
Security effectiveness;
Food and beverage,
Property and asset maintenance, renovations and furnishing,
Supplies, and dealing with contractors and suppliers;
Brand standard conformance;
Ensure events and conferences run smoothly;
Ensure compliance with company standards;
Ensure compliance with licensing laws, health and safety and other statutory regulations;
Direct the development and execution of strategic sales and marketing initiatives;
Develop and implement an annual operating budget including setting room rates, occupancy forecasts, revenue projections and department expenses as well as controlling expenditure;
Maximizing profitability to achieve profit targets;
Recruiting appropriate staff, team building, staff training and development;
Ensure staff received proper training for each position, including safety training and standard operating procedures;
Pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations;
Planning work schedules for individuals and teams;
Maintaining the relationships with all corporate levels;
At least 5+ years experience in a similar position.
Must be currently a hotel General Manager of a 5 star hotel
Working currently / have experience in the Middle East
Excellent communication skills.
Fluent Arabic
English written and speaking.
Computer literate.
What Next?
If you would like to know more or you would like to apply for this opportunity pick up the phone and call me, Phil Hobson, on 00 44 01225 480 240 or simply e-mail me at info@catserv.co.uk. I look forward to hearing from you.


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